please advise on whether i should go to Small Claims Tribunl

coolme07 SG

hi
i am a student in NUS,
i purchased a K800i set from a shop in Sim Lim square,
at the time of purchase the shopkeeper didnt tell me that it has no warranty as it was an export set. he said it will work fine in singapore.
but i found out that it has a peculiar problem - if i do not make or receive any calls or sms for about 2 hours then my phone becomes unreachable to anyone trying to call me.
when i told that to the shop, they told me to go to the service center. the sony service center people told me that this set had no warranty and it is the software of the phone that is causing the network problem, since it is made to work for Vodafone Germany. if they try to change the software (of course at a cost), the phone may not switch on at all.
i told this to the shop, and they washed their hands off it, they said they cant do anything about it.
i went to the CASE, and had some negotiations with the shop, but now they claim that i was quoted 2 prices - for a set with warranty and for a set without it, and i chose the set without warranty, because it was cheap.
that day at another shop i was getting a set for 480 with warranty, while from this shop i got it for 425.
i want to know whether i should go to the Small Claims tribunal, whether my case has any weight?
since now they claim that they quoted me 2 prices, and i have no evidence to show what really happened that day.
i wish i had a spy camera on me that day.
so please reply soon
thanks,
coolme07

Master -_- SG

OBG Laughing

de_middle SG

the 1st rule is never ever buy anything from sim lim Laughing

i saw an ang mo almost wanting to bash up one ah beng shop assistant there for selling him a phone that i think was probably like yours

super duper amusing

I think you got no case, sorry Neutral

Cool-gal SG

haiz..
its like tat..
one ang moh paid $68 for 2pcs of 'AA' rechargeable batteries.
another one paid $1k+ for a simple camera which is retailing at $499 in the market.

Nikar2 SG

i saw an ang mo almost wanting to bash up one ah beng shop assistant there for selling him a phone that i think was probably like yours

then that ang moh is those super-well-built, 1.95m++ types is it?
sim lim area got a lot of these guys....i think they one guy can crush the **** out of 5 - 6 little ah-beng skinny gangsters.

GenX SG

dun think you have a case.

but well here is a tip

setting>connectivity>data communication>sms service>packet switched

good luck

beggarchief SG

beGGar ThOUght AngMohs VerY ThE SmArt.

sunny3510 SG

u wun hv case... even if u hv... u wun get back full amt...

waste time only...

u wanna get cheap stuffs... u must tahan the troubles lo. Mr. Green

coolme07 SG

more serious suggestions are welcome,
because it seems most people r amused by my misery !!

coolme07

VagueHart SG

I see many serious suggestions le, if you're looking for someone to say "SUE LAR SUE LAR" then it's not advise, it's called motivation.

Seriously, unless you have solid evidence that the shope did not quote you two different prices, it's a gone case...

Or maybe you can find some other people who also get cheated by this shop, bring this up during court and hopefully, some of them have some evidence as well...

Otherwise, save that 80 bucks (or is it 30 forget le) and your time, try selling it off at eBay den.

Good luck in whatever choices you make.

WinnieThePooh SG

Well. Get some advise from NUS law professors.

SnowFlag SG

If CASE willing to fight your case, then let them continue.

Else go to the tribunal lor.

AndrewPKYap SG

You should go... it is your word against their word because they do not have a spy camera as well...

You are a student so you have free time while they are a business and they will find it very troublesome to attend court...

but if you win, they can don't pay you and you need to get a lawyer to take further action (like get a court order to take their goods in the shop) and if you lose, you have to pay for their transport to Small Claims court....

my advice to you is sue them in small claims and then get someone to negotiate for you to "settle" the case before it goes to small claims.

AndrewPKYap SG

but how much is the phone? small claims is $50/- and if you sue them, it is to chu chi and not really worth it in terms of money…

coolme07 SG

the phone cost me 425 from that shop
i hv already spent 18 more to negotiate through CASE and no compromise was reached. next step the CASE can do is Mediation, for more fee, and if i have to go for mediation, then better goto SCT, at least it has more legal weight.

now either i can go to SCT or get it repaired myself
to change the software thru wotan or davinci maybe it will cost 25,
but if that does not correct the problem, then to get the hardware repaired, i dont know how much it will cost.

but still, getting it repaired myself seems more convenient.

thanks to VagueHart (u r right, maybe i am looking for surety of winning, which is not practical), WinnieThePooh, SnowFlag, & AndrewPKYap,
for ur comments.

i will wait for more comments till sometime next week,and then decide, what to do.

coolme07

SnowFlag SG

Let Case take up with the mediation 1st.

It will help your case if u later to go to SCT.

Darkness_hacker99 SG

Laughing

BeRt^.^ SG

wah lao, bastard sia sim lim Mad

coolme07 SG

hey ppl,
any more suggestions?
anyone having first hand experience of solving a case thru SCT ?

<Precious> SG

Yes, you should if you want a refund.

However, the process is quite troublesome and time-consuming.

But it's the only recourse to get a refund...... Wink