GenX SG why hurry? wait abit first,starhub have not even shown their retaliation move yet and like last year end,starhub will most likely offer something better to match singnet,then after that singnet may offer something better (32 inch bravier last year anyone?)
BabyRex SG From my experience, Starhub is a more sincere service provider. Using MOL for years (since SCV time) without major issues. Anytime there is any screw-up, just call up and make some noise and problem will be settled. Whenever there is any billing dispute, they'll simply ask me to just pay the correct amount first, ignoring the disputed amount and will correct the error in the next bill. (Not that this is common) Singtel don't bother even with Business Customer. Screwed up my company name and address. Nevermind, tell them to change, with all the proper documents attached, still can change wrongly. Didn't even double check what they did! Now my company name and address in the latest Yellowpages and Business Listing are incorrect! [email protected]#$%^&*
alleggerita SG Starhub also had a problem with wrong customer name in bills..My sister's name is Khor Shu Ya..and they actually addressed the letter to Mr. Khor Sau Ya..then my sis called to complain, they changed..but changed only the salutation..so it became Ms. Khor Sau Ya..finally on the third time then they got my sister's name correct.. And we were thinking of threatening not to pay Starhub the phone bill as it is, in theory, not addressed to the correct person..
