I recommend beauty box as well, i've seen some of their work,
and it's better than some other places that has 'aunties' working
and they'll make u end up looking like them. 
As for the person who said that they are b|tchy (i think that's
what u were saying cos it was censored out), i don't think so, cos
I've taken make-up courses there before and everyone was really
nice! 