actually it really is true, you pay for quality.
that time what attracted me to this was the fact that it was one of
the cheapest external writers. at that time i paid only about $116
for it whereas other comparable ones were around $140++.
Now i recently went back to Fuwell to check the price again and now
this same model is going for $99. and others are about
$120+...
I be building my new PC soon and originally I chose a BenQ Dvd
writer, but now i will go for LG instead.
BenQ's 'technical service' only opens during office hours and
damned if i am going to waste my leave going down to fix something
that doesn't really do what it says it will. I asked them how come
you don't open at all hours to cater more to the customer's
convenience and they say because this office here we work office
hours and the 'technical service' places are all the way at Penang.
Hmm that didn't entirely satisfy me.
Then I sent them an email to inquire about the open hours for
customers to drop their items off, and they sidestepped the issue
and said yes we will repair for you...just send it over..yadda
yadda..and then he said this that really caused my confidence in
BenQ Siemens to drop big time.
He said that," we encourage our customers to buy a new set cause
repair will be about $60-$80 not worth it." True to a certain
extent but cause me to question the durability and quality of the
product. I don't have so much time to go down and send my items for
repair.
So one this refurbished set dies on me, which I think won't take
very long, I will condemn it and go and buy other brands. Moreover,
the refurbished set had a huge scratch down by the side, wished I
had checked it more thoroughly.
