Accuracy International SG cant stand BenQ technical helpdesk.. an external dvd burner i bought from them barely a year ago has broken down. i call them and they say oh we are open during working hours from 9-630. lunch time is closed so dont come down. where is the customer service quality? Do i have to spend my precious leave to come down to your place at your convenience to fix something that hasn't done its job properlY? What kind of customer orientated hours do you have to servce customers?
allentyb SG welcome to singapore and usually dvd burner will not last for 1 year and too bad.... and you should post at whinehouse!
a-Lost-9uY SG i also gt e same exp.. 2mths ago i bought a Benq Lcd monitor..till nw i haven submit e warranty.. as its online submitting of warranty gt prob leh.. after i filled up all e required fields n still cant submit.. n i called its hotline.. n tat technical official keep saying did i enter e serial numb. wrongly.. he said dun enter ' I ' as ' 1 ' n vice versa.. 3times i called 3times he said e same sentence..knn he jz dun understand wad i mean by cant submitting.. worst still he sounds like some hokkien technical.. anyway monitor at least can use up to more den 3-4yrs.. so its warranty i jz heckcare la
Kenashi SG no lah most dvd burner last just past their warranty 1 year exact both me n my friend's dvd burner went kaput 1 year after purchase, we used samsung one now using LG, hope it can outlast its warranty
