The fact is you didn't even make sure you got a receipt or
contract upon payment. I don't understand how this is possible but
anyway. Makes it alot harder to fight your case.
If the treatment or products cause a health problem, make sure you
document it - take photos, doctor's reports, etc. Bring all reports
to the shop and lodge a complaint. In cases like these , it's all
about being fierce - the fiercer person wins. You may not get a
full refund, but you will be able to negotiate for a different
package, treatment, extra sessions, etc.
If you want to refund just on grounds of " after consideration, I
feel treatment is not suitable for me " , then there's very slim
chance of succeeding. In fact I think it's not fair to ask for the
refund.
If you want to refund just on grounds of " treatment did not work
for me " , then you have to check if contract guaranteed you
anything? Which means you have to work at getting the
receipt.
If you want to avoid all the hassle, just tell them to change
wadever products is more suitable for you, and enjoy your
investment. Treat it like a spa session.
And next time, please have the sense to collect contract or receipt
upon payment.
