Consumer complains that SingTel sells used phones

last SG · 2007-03-31T18:05:57+00:00

at least U didnt make a loss...and more importantly...U got rid of the phone.

CKeer SG

Change to green pipe or yellow sun. Laughing

Cheers.
CK

chrisbenoit SG

I think my M1 phone also used. Mad Mad

Gordonator SG

even if the phone they sell u is new, the battery might not be new. happens to me. when i bought me new handphone that time, i was surprised how come the so-called "new" battery which they gave me have power inside it? upon closer inspection, the battery don't looks new either.

sigh... Rolling Eyes

Quinsy SG

TSK.

idiotboi89 SG

i went to the one @ compass point, 2 years in a row, buy 1 N3230 and 1 Motorola V3x, both faulty. dunno if its the same case or not.. and til now nokia couldn't fix it, i threw the phone one side, v3x.. they changed phone and stuff but still cannot fix it, lazy to go down anytime soon. si bei sianz Evil or Very Mad

crucifiedx SG

lol. i bought a phone from singtel a few months ago but the keypad spoilt one.

goaler SG

i had the experience before too.. happened to me 2-3 years back..

i bought a motorola phone, after a few mths, find that something is wrong with the phone Since it is still under warranty i sent it to the repair shop at plaza singapura. They upgraded the software, but still cannot solve the problem. So the service staff said he will change a new phone for me. I thought that was very good service!

But i was wrong! I was horrified when the took the NEW phone home, i realise, at the inbox, there are plenty of malay smses! i dont even understand malay! And many pictures that do not belong to me at all! The vibration mode is also not working!
It is obviously an old phone!

I went back to the shop, and the service staff still have the cheek to tell me, it is a NEW phone! But they just cannot explain why there are SMSes or pictures in the phone! He keeps saying,"my computer system says that the phone given to you is a new phone"
i was like ARgGHH! What the F!?
Mad

Xcert SG

after that what happen?U took the phone?

freakass SG

Please draw the line clearly between Singtel's fault and the manufacturer's fault... I see lots of mixing up in this thread...

And im surprised that you people didnt realise a funny thing in the article... the person complained that her hp contained lots of messages for someone called Sharon.... and then she contacted Sharon who then said that she lost her mobile phone... if Sharon was the owner of the hp, then why would she send herself so many messages? Why would there be smses for Sharon in Sharon's mobile phone? Why why why?

Also, did it ever occur to you guys that it may be the SIM card's error? You all know that SIM cards can store information and maybe there was an error?

BrUtUs SG

wa u should've send ur story to news... maybe can get $$$

rocky_509 SG

Complain complain that's SG style yay! Laughing

nightzip SG

The interviewee could have called the one who smsed Sharon so as to get her hp mah, then she call sharon cannot meh?

Singtel is shlt, dun bother covering for them, unless you are also one of them. Evil or Very Mad Mad

nightzip SG

Further, its just a figure of speech, i.e. she never express herself correctly or what, but the fact STILL remains that singtel SELLS old, used and possibly stolen phones!! Mad

ndmmxiaomayi SG

Sim card error is one thing, when the media called up to confirm, she's not available to confirm.

I believe this whole thing is a scam. Either that, that person is trying to defame Singtel.

As I said, Singtel does mentioned somewhere that they re-package traded-in phones and sell them off. I'm not surprised at this.

Xcert SG

after going through the thing myself...I know it happens.

up to individual whether they want to believe or not. Laughing Mr. Green

chenc SG

This is how a phone's firmware works.

As long as you attempt to reset the IMEI number, you will need to erase its entire memory unit. If the manufacturers really collected all old phones and repackage, it will not even bother to specifically change the IMEI. In fact they will just reinstall the entire firmware and os. And the chances of a glitch occurring is really really low.

However, if the repackaging was done without manufacturers knowledge, like for example private shops in spore and JB, then this kind of things could happen. But why will Singtel sell this kind of phones.

So either the woman is lying for some benefits, or she got the 1/10000000.... chance to be that unlucky.

p.s. Many ppl interested in Sharon here. If i were her, i would definitely get in touch with the woman who called me and check out how my stolen phone got into the hands of Singtel. If news report even better. But why she hide?

gigabyte14 SG

the woman wants to have the fone free la

eviljustice SG

pple dun wan press to keep bother her cannot meh? u noe what is p-r-i-v-a-c-y? not everyone so thick-skin

goaler SG

of cos not, i wrote in to motorola HQ in spore to complain about the case. Then they offer to buy back my phone, and we negotiated the price.
So, I sold the phone back to them...
Took the money and bought a Nokia phone instead, i will never buy motorola again!!

Xcert SG

how much did U pay for it and how much motorola took it back for?

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