Hi all,
do you speak in a higher tone when you speak to your superior or
customers?
do you put on a pretentious smile?
Is it a common thing in the hotel concierge people to speak in a
higher tone?
Does it sound more polite?
For those who don't understand what I mean, think of how SIA
stewardess speak. They raise their pitch high when serving
passengers.
I had a small arguement with a friend who does this.
IMO, it's not necessary to raise your tone to sound polite. One can
be polite by speaking normally. And smile naturally, not the fake
ear-to-ear wide grin.
HE (ya, he. That's why I think it's worse that he
had that customer service voice ) told me that concierge people
speak like that too. I beg to differ. However, I had no proof to
support my point.
Hope to hear some opinions.
Thanks.
