1st of all, how do you pay them... by pay-pal or by credit
card.
if by pay-pal, if the seller refused to communicate or entertain
you
after the transaction... since you did not receive the goods
that
you had paid for, you can request pay-pal for assistance by
opening
a dispute at the resolution center. the seller will surely write
back to
you as their money will be on hold by pay-pal. u will need to
escalate the dispute to pay-pal if you did not want to pay
the
seller as you have not receive your goods. pay-pal will
decide
the outcome. if you need more info on pay-pal u can log in to it
website
if you are one of it .....
if you pay by credit-card, inform your bank that you are not going
to
pay for that particular transaction as you have not receive
the
said goods ... u will be require to fill in a form from the
bank.
alternately, the seller send you a replacement