Drivers attitude when alighting:
Me: Uncle, is there another (shorter) route here?
Him: I take the expressway, the taxi drivers all do that.
Me: Uncle, I take the cab to NTU, the price also dont exceed $17
leh. (The cheapest is $14.90 in 18 minutes)
Him: There are a lot of routes here. He insists, nonchalant about
it.
I took a receipt and alighted.
And called the customer service hotline to give feedback. Will the
customer service officer get back to me? What kind of action will
be taken against the driver? Will he treat his passengers the same
way again?
Place on board: Near crossroad of Jalan Membina (on this road) and
Kim Tian Rd
Place alighted: Jurong West St 41 across road from Blk 467
Day on board: Sunday evening, no rain, great to fair traffic
conditions, no jam
Clocked a distance of 25.5 km in 37 minutes ( I would have taken
the MRT in the first place if the time is so long.)
Research from street directory showed a maximum distance of 17.3 km
by expressway, and takes a time of 11 minutes plus.
NOTE: He was never rude, nor raised his voice. He just avoided my
questions and refused to admit he took the longer route and drove
very slowly. I felt like he was ignoring my presence, and even made
my comments felt minute and unwarranted.
NOTE 2: There was a pick-up in front of us that supposedly had to
observe a 70 km/h speed limit, but it disappeared into the distance
ahead after a while.
