I agree with u, just finished a call with the uob
hotline staff. i waited for about 20 mins to be attended. Calling
all UOB cardholders, be careful!!!!! I paid bill on time, UOB still
charge me (1) interest and (2) late charges even I have spoken to
the staff that I am paying 1 day before expiry date. Consider
carefully if you want to own any UOB Card or not. Spoke to the
staff last year, and was provided with wrong info on the earned
uni$, which resulted in me not claiming any un$ for redeemption.
UOB service really sucks! Both their credit card and banking
services are very lousy! I have long time ago terminate my account
with UOB already.
You want good service go to OCBC and DBS. They provide excellent
service!
