Originally posted by butterNsugar:]
Do you know that the Technical Support Hotline for Singnet is NOT
1610? 1610 is for sales enquiries and other things but definitely
not for tech support. U've been calling the wrong number, that's
why they ignore u or treat u like shit, i dun know. Furthermore,
why u want to find "sales manager" when you have
technical problems? U may had sent e-mails to the
wrong department also, anoying people who are not cut to be service
staff, and therefore the rude remarks, i guess. 
I ussually call 1800-848-6933. Go double check which number u
should call by checking the letter which they mail to you when u
1st signed up. For what i know, there is a different number to call
for Jetpack users.
So far i had called the singnet tech support hotline a lot of times
already, i swear they dun suck at all.
[/b]
FYI,I called the Technical Helpdesk the 1st day i encounter my
problem.Becos as a starhub mobile user,i cant call "1610" and i do
not complain without checking properly and is to my advantage. I
might be really very suay to have encounter such sh!t,but i am sure
that the service provide by the Techical helpdesk is really not up
to standard.I only wanted to solve my password problem and 4
different ppl that i spoke to gave me all different answer. I only
can say i'm really suay and thinking of terminating the contract
since so much problems. 