A fren booked a trip to China 2 mths' ago - "cfm going, cfm tic
on air china" - so said the agent! Not wanting any surprises for
his desired holiday, my fren booked the tour and paid deposit there
and then.
Now, 3 wks' b4 deparure, imagine his surprise and frustration when
they told him there's no more seat on tat flight (only 1 flight per
day). They offerred an alterative tat is at best moronic - a
transit flight which will have him travel 8 hrs earlier and return
5 hrs' later than wat was orignally expected. On top of tat, he is
to pay extra $100 as airport tax becoz of the transit flight.
Honestly, I cldn't help laughing at such ridiculous event. But I'm
at my wits ends to offer my poor fren advice....can anyone help
suggest the possible course of actions?!
I u/stand tat the destination is really popular and at tis time,
it's almost impossible to join another similar tour for the same
period fm any agent in Sg.
For such cases, it's not juz the money but more the distress of a
ruined holiday plan due to some irresponsible agent!
