hm depends on the decision of the supervisor or management of
the retailer outlet.. some retailers have their exchange or refund
policies plastered in their outlet to protect their Company's
interest. Example hor.. some will have banner or poster near
cashier counter which states" defective items* for exchange or
refund have to be accompanied by proof of purchase receipt within
15 days of purchasing, excludes undergarments or statutory
items"
Some supervisors have the stated policies to back them and thus
will refuse the exchange or refund lor, especially if the item can
be bought at elsewhere also.. actually also for security reasons..
they scare a particular "customer" take a merchandise from the
shelving secretly.. then the "customer" later go to cashier counter
with the merchandise claim that he or she bought extra or wrongly
blah blah.. insists wanna refund or exchange etc.
For your info. if you want to exchange or refund electronics
gadgets or appliances, make sure all the items including the
warranty card and packaging box is brought back to the retailer
also. By the way, please be reminded not all supervisors or
management will accept exchange or refund without receipts as proof
of purchase from that outlet.
Some may exchange lor, out of goodwill.. but they'll may take down
your particulars. You can try your luck lor.
