Handphone help

last SG · 2006-07-05T00:23:20+00:00

ok, I was being conservative. Max 4 days, no phone calls, no sms, don't even let your display light up for no reason, no 3G network searching, no idle wifi s...

technoboy SG

Today I dropped my N3230. The screen suddenly went blank and I couldn't make it work even though I tried taking out batteries and restarting.

Some questions here which I wanna clarify:

Anyone knows how long will they take to repair it if I bring it to Nokia Care Centre?

Will all my datas inside my phne be erased when I send it for repairs? If yes, may I know how can I backup my data especially my contacts and messages?

Lastly, how long is the warrenty of Nokia phones? I'm not sure whether mine is over. If it's over, any idea how much will it cost to have the screen repaired?

Thanks for any information! Cheers! Mr. Green

toyota-corolla SG

the warrenty will be 12months from the first day you use your phone. data erased, i not so sure. repairing days is depending on how serious the condition of your phone.

TWE SG

Hmmmm it actually depends lor whether your warranty is still valid or void liao . if warranty still valid usually is ard 2 to 3 days . But it no more warranty then uit will be delayed till abt 5 days or even longer depending on the availability of parts .
As for your contacts and date actually you can back up your contact into your sim card or mmc card together with your data . Otherwise there will not be any warranty whether your data n contact will be deleted anot . But basically i fully recomend that you backup your data and contact to your sim n mmc card as your phone may need to upgrade software where all your whatever data will be deleted .
How long is nokia warranty i myself not sure but it will be costly to repair if your screen or pcb is damaged . It may reach $100+ as the lcd screen for 3230 is expensive . If your handphone is obviously physically damaged , then you don't have to think because definitely you will have to pay for the repairs . If your warranty has ended or is voided because of the physical damage , the minimum you have to pay is ard $26.90 for the adminstration fees just to send in your phone even if you reject the repairs .

^tamago^ SG

1. dependant. it will take a minimum of 3 hrs.
2. yes, it'll be erased. ur contacts, erm, at this pt is gone. i backup mine on laptop de, just restore can alrd. or else, always use SIM memory the next time u use a phone, though some extended features & fields will not be available.
3. 1 year. the cost to replace LCD + software upgrade may go up to about $80. ask for a price quote before sending it in. warranty may be void thereafter after this repair exercise due to it being non-manufacturer's fault.

mhcampboy SG

At least urs still got chance to recover it when dropped. I dropped my SL55 into a flushing toilet before. And its gone just like that into the sewers of the unknown.

Crying or Very sad

technoboy SG

Do you mean that I have to pay $26.90 when I just go into Nokia Care Centre and let them see my phone?

TWE SG

$26.90 is when your phone is sent in which means it is already inserted into the pigeon hole by the customer service pple . But if you query at the counter n reject repair outfront without your phone even going in , then its free. By the way you can always ask them to estimate a price lor before sending it in for repair .

ditzy SG

Watch how they throw your phone onto the basket after recieving from you. Laughing

technoboy SG

Ok thanks for all the contributions people.

But one last important thing, how do I backup my messages? They're really important to me and I can't afford to lose them! Crying or Very sad

^tamago^ SG

at this point, erm, no way i noe of.

tortoise55 SG

1) Depends, mostly will be 2 - 3 days, depending on what time you went down to NCC

2) Use Nokia PC Suite to try back up your msgs and contacts. MMC can back up your contacts too.

3) 1 year from date of purchase.

Btw, LCD are not covered under warrenty, so even if your phone is still on warrenty, you will still have to pay for the LCD costs if its need to be change to a new 1. And the LCD cost about $76 + repair charges about $24 = total about $100. How I know? Cause my N3230 LCD cracked before, and I dunno how it cracked cause it happened overnite. Morning I woke up, see got crack le. Crying or Very sad

Oh and if they change a new LCD screen for you, the warrenty for the new LCD will be 2 or 3 months.

technoboy SG

Btw, my screen didn’t crack or anything. The screen is just not working. So I don’t think they need to change the whole LCD?

technoboy SG

OMG, went NCC today. And that person quoted me $80 - $150.

Gonna burn a hole in my pocket! Crying or Very sad

FireIce SG

might as well get a new fone?

technoboy SG

Already agreed to have it repaired. But my contract haven't finish leh, so getting a new, nice phone would cost at least $500. Crying or Very sad

TWE SG

Yoz which ncc you went to ? What i can tell you is lcd blank does not mean definitely is lcd spoil , it may be the pcb cos 3230 design is 2 pcb overlapping each other , with very fragile connectors connecting them . If you suay enough ar , maybe they change the pcb liao still cannot so have to change the lcd which is why they quote you so much . sometime if still cannot , they will upg sw for your hp .
what i can tell you is , as a rule of the thumb , the bigger the lcd , the more expensive the lcd is . And hor 3230 is a very common sight in all ncc . Razz

^tamago^ SG

Laughing Embarassed

^tamago^ SG

unker TWE works at NCC de ah?

N91 hard disk stock lai alrd?

technoboy SG

I went to the one at wheelock place... I don't understand what your short forms mean leh? Care to explian? Mr. Green

^tamago^ SG

which terms u not clear?