cutiecherrypie, if u had studied laws and ur rights as a
consumer in singapore, u will know that u are protected under
Consumer Rights.
Your DVD should never had been faulty, if u still had the reciept,
it is proof that u had a contract with the shop, all goods bought
are expected to be working fine. U go scare them abit with this
information, but u must have the reciept as proof of purchase
though.