yeah.. take down the number and write in an official complain
letter.
There was once, I took this cab. In the midst of the journey, the
cab broke down, and he accused my luggage being too heavy, that is
why cab broke down.
Asked me to get down the car, and then drive off (claiming to send
cab for repair)
I write in and complain. Not sure if they will really take action
against the driver.