CCK School
Holiday Carnival + Chingay showcase Svc Diversion
observations
Last night's service diversion at CCK was quite a havoc imo,
with many of the passengers and BCs alike not knowing of the
diversion/diversion route respectively. Saw SMB3086T (975) BC kept
asking SMRT officers stationed at Opp Phoenix LRT bus stop (BS
44149) on where to go, whether or not to stop at bus stops along
the diversion route.
Onboard SMB5015K (190), BC have to leave the driver cabin and
remind all pax (both upper and lower deck) that there is service
diversion ahead and at least 20 pax alighted at the Opp Phoenix LRT
bus stop..eventually SMB5015K also stopped at all the bus stops
along the diversion route and there were indeed boarding (Opp Blk
26, BS 44139) and alighting activities going on along the 3 bus
stops... One pax wanting to alight at CC stop even ask why the BC
go straight along CCK Road instead of turning right onto Teck Whye
Ave, and he was directed to alight at Blk 204 bus stop (BS
44119)...
190, 975 BCs were required to print 2x inspector tickets
(SMB3086T ticket machine not working so didnt print -- can
like that if they must print and report to HQ?) upon reaching Opp
Phoenix LRT stop while 307 BCs were required to print 2x inspector
tickets upon reaching Blk 108 (BS 44411).. SMRT officers were
also stationed at all affected bus stops and bus stops along
diversion routes on top of the two locations stated above.