another realplayer problem

b3nd d0wn SG

realplayer will not load whenever i try playing .ram files
the cursor would only change into a sand-glass cursor then it's back to the arrow-shaped cursor
reinstalling realplayer still gives the same problem
here is what i get when trying to unistall it:

ditzy, can u help me solve this? thx

thhong22 SG

real player so many problems one ah???
ditzy expert izit??? hahaha got pple zhi ming dao xing wan u to help him solve leh Laughing

chunyong SG

hmmm, though i not as gd as ditzy, but i propose dat maybe the uninstaller.ini/isu is missing dats why the uninstaller.exe cannot function cos all the 'instructions' for uninstaller.exe is not there. in order to solve the problem, u just delete the whole folder. reinstall a new version then un-install cos when u install, it will put the .isu/.ini inside liao.

hope it helps u in the un-installation. for the playing of .ram file, u could manually open real.exe, open the .ram file or 'make' RM the default player for .ram files.

Also, u need to reboot immediately after installing RM, dat time i didn't reboot, tried playing a .ra file but cannot, reboot liao then can...

ditzy SG

nb arrow me! Evil or Very Mad

ditzy SG

gimme awhile okie? Very Happy

ditzy SG

Basically, ur .dll files are screwed, so don't bother playing another .ram file till u fix it.

It doesn't allow u to uninstall coz the install log's been screwed or missing. So you have to go to the programs folder and seek out the realplayer folder and delete the folder straight. In this case, the folder should be in the name "Real", delete the folder and all its contents. If it doesn't allow u to delete everything without some warning that tells u something is running, alt-crtl del and view ur running processes, identify what looks something like realplayer and stop it, then try deleting again.

Once ur done with the above, do a full reinstall of realplayer or follow thhong's thread in which I gave some instructions for another alternative player. If all else fails, restart the computer then reinstall. And best, get into safe mode to do the uninstall step i mentioned earlier minus the alt-crtl del thingie.

ditzy SG

eh paiseh just saw this today. Laughing

chunyong SG

If u can't delete somefiles although u have EndTasked real.exe, it might be one of the files below, depending on ur version

1) C:\Program Files\Common Files\Real\Update_OB\realsched.exe
2) C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe

thhong22 SG

aiseh... ditzy like RP pro Laughing

ditzy SG

tell u the truth, I don't even have Realplayer installed, nor do I use it. Laughing

chunyong SG

all is basic pc stuff i must say.

thhong22 SG

hhahaha........... reali... no wonder ur method all failed on my pc Laughing

ditzy SG

purposely made to fail on ur pc mah, then u will send to service. Laughing

chunyong SG

ha, wats the problem u facing ? maybe i can help ? i like to 'fix' pc (software)

thhong22 SG

nbz.... no wonder my pc spoil.... waste my money resulting from ur stupid method..... hahaha Laughing

thhong22 SG

read this => http://sgforums.j37.com/?action=thread_display&thread_id=79854
lazy to retype Razz

ditzy SG

i must get the "if realplayer got problem, find ditzy." mentality from this sgforums mah. tio arrow no fun one. Laughing

thhong22 SG

hahaha....... tot u very pro leh.... all kay siao one leh....... chey

chunyong SG

try Realone Player, the one with Helix if u can. uninstall ur older version. the version works in 98 SE, i used it when i using 98 SE, now using XP still using it.

ditzy SG

kay siao is one thing, siam arrow is another. Laughing