Source: www.NS.sg
Please note that pre-enlistees can only be assigned to an
enlistment intake after being certified medically fit for a PES for
enlistment at the pre-enlistment medical screening.
CMPB Medical Classification Centre
(MCC) hotline: 6373
1340
MRS: www.ns.sg/nsp/web/esvcs/mindef/medical/referral-system
What is Medical Referral Management System
(MRS)?
The Medical Referral Management System or MRS is designed for the
pre-enlistee to perform some of the medical services prior to the
completion of his medical investigation. In particular, the
pre-enlistee can update the outcome of his medical appointment,
apply for a Letter Of Identity (LOI), be reminded of any
outstanding actions that have to be undertaken by the pre-enlistee
and find out his latest PES status.
What is a Letter Of Identity (LOI)?
It is a form that is issued to the pre-enlistee for every
appointment. Upon presentation to the hospital, it would waive
payment up to the point of diagnosis. It is to note that any
appointment made for purposes of treatment would NOT be paid for
and shall be borne by the pre-enlistee.
What is a Further Reporting Order (FRO)?
The pre-enlistee is to note that under the Enlistment Act,
specified in the FRO, he is obliged to attend all appointment as
required. Under no circumstances is he to default any
appointment.
The FRO also serves as a reminder to the pre-enlistee the details
to his medical appointment and specify the documents that are
issued to him or important instructions that he is to take note
of.
What is a Progress Report on Patient's Medical Status
(PR)?
This form when completed by the attending doctor at the hospital
and accurately transcribed onto the electronic version on MRS would
facilitate MCC in deciding if the pre-enlistee has completed his
hospital medical appointments.
I have been referred to the hospital after being seen by
the Medical Officers at Medical Classification Centre. What are the
things that I have to take note of?
You are expected to be punctual and attend your appointment. The
Letter Of Identity (LOI) is to be presented at the point of
registration and Referral Letter must be submitted to the attending
doctor. The doctor is to complete the Progress Report on Patient's
Medical Status (PR) and hand it back to you after every
consultation.
Please refer to the Further Reporting Order (FRO) for a list of
other documents that you have to bring to the hospital.
I have attended my hospital medical appointment. What do I
have to do next?
You are to log onto you MRS account and validate the LOI (confirm
the attendance of your medical appointment). You can do so by
either clicking the "Validate LOI" button on the menu bar or the
row specifying the appointment that you are going to confirm.
What am I to do with the Progress Report on Patient's
Medical Status (PR)?
For every follow-up appointment, you would be issued with a
Progress Report through MRS. You are to bring with you to the
hospital appointment and get the attending doctor to complete. You
are to translate this onto the PR that is available in MRS before
you can apply for a new LOI (if necessary).
I have another hospital appointment to attend. Can I apply
for a new Letter Of Identity (LOI)?
Yes you can apply provided the appointment is only for
investigations up to the point of diagnosis. The LOI is not
applicable for any appointment that allows you to seek
treatment.
To apply for a LOI, you must first complete the Progress Report on
Patient's Medical Status.
MCC reserves the right not to pay for any of your appointment
should it be found to be for other causes other than for
investigative purposes.
What do I have to bring when I attend my hospital
appointment?
After you have successfully applied for your LOI, the system would
generate a list of documents for you to print. Of these, you are to
bring with you the Letter Of Identity (LOI), and Progress Report on
Patient's Medical Status (PR).
The LOI is to be presented to the hospital at the point of
registration. The PR is to be completed by the attending doctor and
handed back to you.
I have completed all hospital appointments and MRS informed
me that MCC would request for medical report from the (hospital)
doctor and review my medical status. I am to login in 2 months time
to check on my final PES status. Why does it take so
long?
MCC would need to request for the medical report on your behalf
from the hospital. This would take some time, including time for
MCC medical officer to review the report and determine if the
investigations done would affect the final outcome of your
condition and PES status.
I have been referred by MCC to the hospital for medical
investigation(s). Who would be paying for the hospital
expenses?
The initial referral would be made by MCC. You are required to
update the outcome of your appointment and apply for a new LOI
through MRS. This LOI, when produced at the hospital, would waive
all medical expenses for you up to the point of diagnosis. The
hospitals would then bill MCC directly for payment of your
appointment.
MCC reserved the right not to pay / reimburse you for your medical
expenses if you are found to have not updated your status via MRS
or referral is not made for the conditions that you have undergone
investigations/ treatment.
This would be considered on a case-by-case basis.
What should I do if I have developed new medical conditions after I
have been assigned a PES status?
You can request to see the medical officers at MCC. To facilitate
them in further understanding your medical condition, you are to
produce any medical report that would provide further insight to
your condition.