SAFRA's appointed email marketing service provider is Memberson Pte
Ltd ([email protected]),
and they are working closely with SAFRA on SAFRA related electronic
marketing direct mailers, including information on the NS50
recognition package. Should members receive any form of marketing
messages from other sites, we strongly urge you to exercise care
and contact SAFRA for clarifications if unsure.
1. What is the NS50 Recognition Package?
In commemoration of 50 years of National Service (NS50), the
Ministry of Defence (MINDEF) and Ministry of Home Affairs (MHA)
have introduced the NS50 Recognition Package to thank past and
present national servicemen for their contributions to defence.
All who have served NS or are serving NS in the Singapore Armed
Forces (SAF), Singapore Police Force (SPF) and Singapore Civil
Defence Force (SCDF) will receive the NS50 Recognition Package.
Every national serviceman will receive $100 worth of vouchers which
can be used to redeem lifestyle privileges. In addition, national
servicemen who are currently serving or have served Operationally
Ready National Service (ORNS) will be offered a year of
complimentary SAFRA/ HomeTeamNS membership.
2. Who are eligible for the NS50 Recognition Package?
Eligibility for the NS50 Recognition Package will be based on
national servicemen’s service status as at 1 January 2017.
3. I have served NS in both the SAF and SPF/ SCDF. Can I select
which NS association complimentary 1-year membership to
receive?
Eligible national servicemen will receive the complimentary 1-year
NS association membership according to the service that they are
posted to as at 1 January 2017 and these are non-exchangeable.
4. When will eligible national servicemen receive the NS50
Recognition Package?
More details will be provided in the coming months on when the NS50
Recognition Package will be administered.
a) Existing SAFRA Members
To offer greater convenience for those who are or were existing
SAFRA members from 1 January 2017 onwards, their NS50 Recognition
Package will automatically be mailed to their preferred local
mailing address registered with SAFRA. Existing SAFRA members are
reminded to update their preferred local mailing address
in mySAFRA
account by 28 February 2017.
Once administered, the 1-year complimentary SAFRA membership will
automatically be extended to existing members’ ongoing membership
term. A new SAFRA membership card will be issued to eligible SAF
national servicemen, except for existing SAFRA DBS Credit/ Debit
Cardholders.
b) SAF Full-time National Servicemen (NSFs) who are Non-SAFRA
members
For NSFs who are not SAFRA members, their NS50 Recognition Package
will also automatically be mailed to their official address
displayed on their NRIC. For those who enlist within the 2017
enlistment window, this will be done after their enlistment.
c) SAF NSmen who are Non-SAFRA Members
For those who are serving or have served ORNS, they will receive a
notification letter at their official address displayed on their
NRIC with instructions on how to register for the NS50 Recognition
Package through a dedicated online portal or by mailing in a duly
completed form which will be included.
Once the registration process has been completed, they will receive
the NS50 Recognition Package via mail within 4 to 8 weeks to their
address provided at registration. The registration process will be
open until 30 June 2018.
5. Why is there a need for registration process for SAF NSmen who
are non-SAFRA members?
The registration process ensures that eligible SAF national
servicemen confirm their preferred local mailing address and other
pertinent details before the NS50 Recognition Package is mailed to
them. This ensures that the benefits reach the intended recipient
and are administered accurately.
6. Can I use an overseas address if I am not in
Singapore?
The notification letter and NS50 Recognition Package will not be
mailed to overseas addresses as the benefits are non-transferrable
and its usage is limited within Singapore.
7. What can I enjoy with SAFRA membership?
SAFRA members enjoy a host of lifestyle benefits including:
Visit www.safra.sg for more
information.
8. Can I get the 1-year complimentary SAFRA membership earlier
since my existing membership is expiring in 2017?
As part of the NS50 Recognition Package, the earliest validity date
of the 1-year complimentary SAFRA membership is tied to the start
date of the initiative, which will be announced shortly.
Existing SAFRA members whose memberships are expiring in 2017 may
wish to wait for the package or extend their membership based on
prevailing rates to continue to enjoy SAFRA privileges in the
interim. Once administered, the 1-year complimentary SAFRA
membership will be added on to any ongoing membership term.
9. Why should I sign up or renew my SAFRA membership now since I
may be eligible for the 1-year complimentary SAFRA
membership?
From time to time, SAFRA offers attractive membership promotions
for those who sign up or renew their membership. Visitwww.safra.sg/promo to see the
latest offers.
10. As part of the 1-year complimentary SAFRA membership, can I
apply for the SAFRA DBS Credit/ Debit cards?
Interested SAF national servicemen may apply for the SAFRA DBS
Credit/ Debit card once they have received their SAFRA membership
card, or the next day after they have registered for their
complimentary membership via the dedicated online portal. SAFRA DBS
Credit/ Debit Cardholders can earn up to 2-3% cash rebates on all
purchases (via MasterCard Contactless or online payments).
Visit www.safra.sg/dbs for more
information about application and the full list of benefits.
11. Can I transfer my 1-year complimentary SAFRA membership to my
family member? Can I exchange it for cash?
The NS50 Recognition Package is non-transferrable and
non-exchangeable for cash.
12. Can I get a refund for my existing SAFRA membership since I am
getting complimentary 1-year membership?
There will be no refund provided for existing SAFRA membership.
Once administered, the 1-year complimentary SAFRA membership will
be added on to any ongoing membership term.
13. Where can I use the NS50 vouchers?
The NS50 vouchers can be redeemed for additional years of
membership at the respective NS associations and at more than 5,000
participating merchant outlets island-wide for a wide variety of
goods and services. More details will be announced in the coming
months.
14. What is the validity period of the NS50 vouchers?
The NS50 vouchers are valid till 31 December 2018.
15. Can I transfer my NS50 vouchers to my family member? Can I
exchange them for cash?
The NS50 Recognition Package is non-transferrable and
non-exchangeable for cash.