Use your windows media player, under ‘tools’ you choose
‘options’ and under the ‘performance’ tab, you set video
acceleration to ‘none’. When it comes to the portion where you
wanna do the capture, press ‘print screen’ from your keyboard. Then
press ctr-v in paint, photoshop (first make a new , blank pic), or
any other picture editing software. Then crop as required and
save.