I only went to the Hello shop at Orchard once before to sign up
for a new plan, and I was quite impressed with the service. There
wasn’t really a long queue, so I got served quite promptly. The guy
attending to me was really quite nice and friendly and
knowledgeable. His service was really good and made me feel good
too, so when he asked me to do a customer satisfaction survey later
I agreed and gave him good comments.