I'm not sure whether you read your bills properly. Or maybe you
belong to a more SENIOR generation of NTU Grads.
After renovations, Hall 2 had the largest rooms and the highest
bills, especially when compared to halls 8 through 11, which were
designed by the same architect. The hall also had the luxury of
adjoining toilets.
Hall 11 underwent a change in hall management after i left and the
new management improved many things, among them, they provided a
cleaning package for windows, blinds and mosquito netting during
the off-peak periods FOC. They also added hot water dispensing
units on every floor, changed the room tables to better ones and
swapped all the shower heads to more durable types.
If people were made to pay for hikes, these would be the gestures a
resident would expect. And these were done WITHOUT
an increase in costs at that time.
Electronic cards vs keys wise, i still don't see the merits since
keys work just fine and electronic cards are still not entirely
fail-safe. A lift would indeed be welcome, but it isn't a
necessity.
