

The owner agrees with CM that the damage was caused by birdshit,
but he claims that if the quality of paint is good, then the
birdshit will not damage the paint on his car. CM offer to give him
a 35% discount for respray, owner only need to pay $2900. but he
demanded that CM respray his car for free as it should have been
covered under warranty. CM refuses so owner hangs banner