Hi All,
URGENT!IMMEDIATE JOB POSITION!
15x Desktop Support Engineer L1
10x DC / Backup Operator
Salary starts from $1800(Will be confirmed during interview)
Working hour: office hour
1)Desktop Support Engineer L1
-Install, upgrade, support and troubleshoot XP, Windows 7 and
Microsoft Office 2007 and any other authorised desktop
applications, printers, computer hardware and any other authorised
peripheral equipment
-Performs general preventative maintenance tasks & remedial
repairs on computers, laptops, printers and any other authorised
peripheral equipment
-Responsible for monitoring, operating, managing, troubleshooting
and restoring to service any terminal service client, personal
computers (PC) or notebooks that has authorized access to the
network
-When the restoration is beyond the scope of the computers,
laptops, printers and any other authorised peripheral equipment the
Desktop Support Administrator will escalate the issue/problem to
proper tier 3 support team member
2) DC Operator/ Backup Operator
-Daily tasks such as making sure backups completed
-Ejecting tapes from a library and inserting scratch tapes
-Supervising the 3rd party vendors and alike in the Secured areas
like Datacentres.
-Keeping track of Onsiting/offsiting tape rotations. Maintaining
physical records of tape movement.
-Phone and Email etiquette is a must.
-Might have to extend support out of office hours on a rare
occasions.
-Physical Server health check.
-L1 knowledge of Backup Tools, knowledge on NetBackup, Symantec,
Acronis would be an added advantage.
-Prepare the backup success/failure reports using the templates
provided.
-Provide Escort support, Update Inventory documents and track the
movement of the equipment in and out of DC, provide required
support to update RMP (Rack Mount Plan) & ANCP (Application
Network Connectivity Plan)
Interested candiates please send your resume to us:
[email protected]