Does sbst275 work for SBS or what?
Since when is the NEL more frequent than SMRT??
I must have been taking the bullet train all this 2 years +,
thinking it was the NEL!
Both LTA and SBS Transit should adopt the tagline, "Stupid is as
Stupid Does".
Let me recount a few examples:
1. Bus 16
When Nicoll Highway was closed because of the stupidity of LTA, bus
no. 16 rerouted to Lavender Road then Beach Road. For a month or
so, passengers had to put up with extremely long waiting time of at
least 20 mins for the bus even during off-peak hours. All this
while, SBS and its lazy goodfornothings didn't bother to rectify
the problem until I had to email a complain to them!! Why is a
company making hundreds of millions of profit every year and where
the staff work 5-day week not more pro-active? That's the greatest
mystery to me.
2. SBS Hotline
Talking about SBS customer service hotline, may I ask why it is not
opened on Saturday for at least half a day?
3. Bus 132
I once had one of the most baffling encounters with this bus.
But first, let me warn those taking 132 that the drivers seem to
perpetually have some sort of menstrual cramps as they love to
drive really slowly. And by slow I don't mean 50 kph but reeeeally
slow i.e. 30-40 kph. This also happens on 151 which unfortunately,
is non-aircon.
Coming back to that unpleasant encounter, last year, one morning, I
happily walked to the bus stop to wait for 132 to go to Thomson. I
sat down and waited for 10 mins. Then 5 mins. THen 10 mins. Mind
you, the bus stop was only 10 mins away from the interchange where
132 comes from and there were no jams during that time. After
waiting for 30 mins, I blew my top and decided to call the hotline.
The reason they gave me? One of the 132 buses had broken down
causing a shortage of buses for that service no. And hence, there
were no buses at the interchange which means I have to wait.
Is this world class transport system? I don't think so! Not until
the entire management at SBS jump out of their fanciful sparkling
new building at Braddell.
4. Leaking Buses and more
I think when it comes to cost-cutting, nobody can beat SBS.
How else do you explain those buses that leak when there's a heavy
rain?
And have you ever stepped into an aircon buses to find out instead
you have walked into a humid stifling furnance?
Well, I have. All of the above. And these are not isolated
occurrences. Wonder where have all the SBS technicians gone.
5. NEL
The design of the NEL, not to mention the locations of the
stations, is baffling to say the least. Take Kovan for example. One
one side of the station is Heartland Mall, a pretty busy mall where
people buy their groceries. On the other side is a private housing
estate. For some reason, LTA architects built the lift on the side
of the private housing estate, not foreseeing or using their brains
to think that people who buy groceries will sometimes need to use
the lift because trust me, the station is really deep
underground.
Then, on the Heartland Mall side, to descend to the train waiting
area, you have to use the staircase because LTA architects decided
that there should only be one escalator coming up on this side
compared to two on the side of the private housing estate.
Bureaucrats!
