One short visit, and he is put off Sentosa for good

last SG · 2004-11-24T17:38:38+00:00

Simply,b'cos our workers are lack of incentives to work. Why bother so much salaries are so low here vs the expenditure in SG.

PatrickLTH SG

The government is not only land owner. Every dollar a patron put on the table in the casino, 50 cents is pay back as "win", 30 cents go to the Casino, and 20 cents go to government as tax.

In the beginning, there will be strict rules for Singaporean entry, only the rich and first class,
after the casino cannot make money, then the rules will be relaxed, second class also can go in,
then the troubles start, for those wilth weak will, many will have to jump from HDB high floors to end their suffering, end of story.

oldbreadstinks SG

Laughing Mr. Green

Typhoon SG

Completely unrelated incident...

During the Bird Flu period I was buying char siew rice from a coffeeshop in Clementi. (From a stall selling chicken rice)

I go up to make the purchase.

Me: Uncle, one plate char siew rice

Uncle: ok, $3.50

WTF? Why so expensive? Evil or Very Mad

Me: Why so expensive?

Uncle: Bird Flu, mah.

Hello, pig can get bird flu oso ah? Rolling Eyes

The hatred I feel towards chicken rice stall owners is very great. On one hand they complain that they do not receive the emergency aid from the government, but here they jack up the $#$%ing prices until dunno wat to cover their expenses... until decent ppl cannot buy one bloody plate of char siew rice. Confused F*ck them lah....

Even more incredible, the chee bye price has still not gone down until now!!!!!! Evil or Very Mad

Since then I've stopped eating chicken/duck/pork rice from Chinese stalls... dunno when the price may change. (I've been eating at KFC for the past few months until the hole in my wallet is very big Crying or Very sad )

Lingos SG

ERm.. but i've travelled around Singapore with 'pale' and 'coloured' skinned friends.
Still the same.. "are you gonna order or not".. mind u.. at the Raffles Hotel Long Bar. No i'm just gonna frigging sit here you idiot.
With my pale friends.. i didn't get special treatment. Alone with my mum, we did get someone really nice. She must have that impatient and don't eff with me look.

sgdiehard SG

You are very kind to them by just not eating chicken rice. I once ordered a whole chicken with 5 packets of rice but at last minute I said too expensive and walked away. I could hear him kao peh kao bu at the back. The other times, I brought a friend there and then pretended we wanted to order and at last min I said too expensive and walked away. I think now he recognises me. I am on the look out for cockcroaches in those stalls that jack up prices. sure report to MOE if i see any.

There must be thousands of chicken rice stalls in singapore. In serangoon garden there are at least 6 stalls and restaurants. I can still get chicken rice at 2.50. KFC is really very expensive leh.

CenturionMBT SG

what does moe have to do with kah juak????

CenturionMBT SG

what does moe have to do with kah zuak????

NeonTetra SG

NUS Genki sushi also has poor customer service.

eventhough its true tt they dun charge us service charge..i dun see it as a reason to show us poor service.

oldbreadstinks SG

ministry of enviroment?

sgdiehard SG

Thank you for the clarification. It is Ministry of The Environment, not Ministry of Education. Pai seh... Embarassed

miong SG

PUI ! to some counter workers in our foodcourts.

How many times have I encountered very unfriendly, unsmiling and rude counter workers in the foodcourts.

There was this occasion at Junction 8 foodcourt.

The peranakan stall.

A young skinny tall girl at the counter.
Ordered mee siam, put 10 dollars into her hands.
Ah Lian snatched the payment.

Stretched out my hand for change.
Ah Lian dumped change on the conter.

She turned around to continue reading a magazine!
No 'thank you' and no 'eye contact' throughout that encounter.

Told her that was not the right way to do.
She turned around and made a sarcastic reply," Uncle you no manners ahhh... "
And repeated that line each time I tried to show her a simple act like proper returning of a change.

Why is it so difficult for counter staff to say THANK YOU???? Why are they so unschooled? Won't they told that their business viability depended alot on returning customers??

That Sentosa incident reported in the forum truly typifies the decline in many of our service industries - except of course our hospitals which provide excellent, warm services - from cleaners, AOs, nurses to doctors.

subzero_baby SG

To have to read so many complaints about service standards in S'pore, I honestly feel very sad. Personally, I work in the F&B industry and for years, I have seen very rude rich, educated Singporeans who try to slang when ordering... complaint over not having to choose where they want to sit, complaint about anything and everything.

There are people, or rather Singaporeans who is still trying to serve people with a smile, saying "thank you", but the fact is that most of the time, we are hardly being appreciated.

During the retrenchement times, Straits Times interviewed some of the jobless with high education or mid level education, why not they try the F&B industry rather than being jobless- Their reason; It's embarrassing to serve, it's a low- class job, let relatives/ friends see them serve people, very no face... WTF, so you go out eat and dine, those ppl serving you don't need face lor!

No doubt there are also black sheeps in this industry. PPl who ruin the reputation of service in Singapore. But you cannot deny that you have also come across waiter/ waitress that really impressed you with their service

For those ppl who have thrown their GOLD CARDS or CASH into the waiters/ waitress face, counter, shame on you. For those who have been treated badly/ had bad experience, I can only say sorry on behalf.

oldbreadstinks SG

boon lay mrt now got pasa malam
the auntie selling the japanese sotong ball giving really crap service, i ask if got cheese and ham, she say got chicken, i say don't want liao she throw the foam box down give dirty look and continue cooking Mad Mad

Typhoon SG

Haven't you heard the customer is always right? They are paying for your service (especially in posh restraunts like that.) YOU should be the one providing the good service first! Evil or Very Mad Even in the supposedly 'high class' establishments we are still being treated like pee sai. No wonder theres now a relationship of mutual hatred between the Singaporean customer and the Singaporean employee.

Customers who throw their cash in you face are admittedly in the wrong, but its YOUR job in the service industry to turn the other cheek. You join the profession understanding that you will meet unreasonable characters.

In Singapore, people in the service industry are as stuck up as normal SIngaporeans. Arrogant bastards like you expect to be treated like a normal. No, you na beh. YOU'RE in the SERVICE INDUSTRY; all expectations of being treated like a normal human being are should not be there. Whether you are a waiter/attendant/prostitute, you must smile unaturally and take whatever the fucking customer dishes out. YOU'RE being paid for it, its your job and your responisibility.

In the West and even in our neighbouring countries, they still have unreasonable customers. But their service is still better. Its because the service industry have accepted the fact that they will be treated like garbage by some people. Instead they do their best to give as good a serivce as they possibly can to their other customers. Not like the irresponsible, spineless, boh lan Singaporean employee, who expects to be treated like a KING.

Once YOU people start showing the rest of us good service, then respect and admiration will follow.

subzero_baby SG

Like you say, it's a mutual thing in this society. There are bad customers, there are also bad servers. it does not mean that by paying for your food, paying service charge means you can start abusing people who serve you. From the way you replied, it's either you had really bad experience, which in this case, i feel that you really deserve it. Or you were once a server who was abused that feel that it's only right that you feel that you should be pampered once you pay.

Every industry has it's own bad apples... People who work in F&B for years, mostly have a passion for what they are doing. We are expected to face all kinds of ppl from all walks of life. And when we serve ppl like you, who thinks you are the king because you pay for our job and service, we gladly accept it as it's a society default.

Maybe one of the reason why Service standards are dropping in S'pore is partly thanks to you this kind of customers. Even a good server comes along, no one can tahan being treated like dirt- low life animal. Crying or Very sad

Next time when you walk into a restaurant and start thinking you call the shots because you are throwing in your dime, flashing your cards and demand service, cursing for whatever reasons, just think if you can do a better job if you are in our position. If you can, then why not join the F&B to make your huge difference since you have the tolerance of being treated like dirt, forego your dignity, pride and not expect to be regarded as human? We would welcome you and learn from you. Or NOT JUST KEEP YOUR TRAP SHUT! Mad

subzero_baby SG

[quote]Originally posted by Typhoon:
[b]

In Singapore, people in the service industry are as stuck up as normal SIngaporeans. Arrogant bastards like you expect to be treated like a normal. No, you na beh. YOU'RE in the SERVICE INDUSTRY; all expectations of being treated like a normal human being are should not be there. Whether you are a waiter/attendant/prostitute, you must smile unaturally and take whatever the fucking customer dishes out. YOU'RE being paid for it, its your job and your responisibility.

In the West and even in our neighbouring countries, they still have unreasonable customers. But their service is still better. Its because the service industry have accepted the fact that they will be treated like garbage by some people. Instead they do their best to give as good a serivce as they possibly can to their other customers. Not like the irresponsible, spineless, boh lan Singaporean employee, who expects to be treated like a KING.

Firstly, we ppl are not arragont bastards. we have parents and family too. We are also decent human beings who, is just doing our job for a living. So your point is that ppl who work in the service industry are expected not to be treated like human beings??? Evil or Very Mad

I wonder what kind of job you do for living... something that ppl worship????

So to improve our service standards in singpore means service industry ppl should be treated like animals, and enjoy doing so because we are paid???

WTF??? IT"S PPL LIKE YOU WHO DISHEARTENS SERIVCE CREW! NO WONDER PPL DON'T WANT TO JOIN THIS INDUSTRY, BECAUSE IT'S A UNSPOKEN RULE THAT WE WILL BE ABUSED AND TREATED LIKE DIRT BECAUSE OF YOU THIS TYPE OF LAU LAN, SIA LAN, CHO BO LAN SICK PIGS LOR!!!

SO THINK AGAIN, you so good, so clever, you come work as server lor! Razz
It's so sad to even know that loosers like you got the cheek to tell service industry ppl how to improve.

Typhoon SG

Haha... kindly get off you're high horse man Mr. Green ... I once helped out in the porridge stall of a friend's father for several weeks during school holidays... wiping tables, clearing bowls, taking orders etc.... and I didn't even get paid! (I did get free leftover porridge though ) But the customers were generally quite nice and friendly, and I don't recall any incidents where I had to argue with anyone.

I know how tough and filthy a job in the F&B industry can be, but unlike you, I don't take it as an excuse to be rude to customers. Despite having to do some really nasty things because of the customers (like clearing bowls with half chewed pork leftovers Shocked ) I don't hold it against them. Its your job, so do it.

Every industry has it's own bad apples... People who work in F&B for years, mostly have a passion for what they are doing. We are expected to face all kinds of ppl from all walks of life. And when we serve ppl like you, who thinks you are the king because you pay for our job and service, we gladly accept it as it's a society default.

With the kind of service customers normally get in Singapore, you expect me to believe that har? Mr. Green BULLSHIT!!!! Laughing

Maybe one of the reason why Service standards are dropping in S'pore is partly thanks to you this kind of customers. Even a good server comes along, no one can tahan being treated like dirt- low life animal.

Okay then ... explain to me why our SIA girls give such lan service to Singaporeans and such good service to ang mohs.

You know that even in the high class places like Wisma Atria and Takashimaya, the service there is still like shit? Despite taking all kinds of lessons and whatnot.... the people there won't even smile at you! Basic courtesy also don't have.

Next time when you walk into a restaurant and start thinking you call the shots because you are throwing in your dime, flashing your cards and demand service, cursing for whatever reasons, just think if you can do a better job if you are in our position.

Ok lah... I admit... never had to serve a guy with gold card... Mr. Green only uncles and aunties....

But so what? If a customer curse at you, just reply camly and nicely, like they do in other countries, and the guy will be ashamed into shuting up! Or get you manager lah, he has more experience in this kind of matter

It seems that Singaporeans in service industry couldn't be bothered with learning how to deal with unreasonable customers... Confused

If you can, then why not join the F&B to make your huge difference since you have the tolerance of being treated like dirt, forego your dignity, pride and not expect to be regarded as human?

As i have said... done that already... this is Asian society ok... just accept the fact that people will look down on you...

We would welcome you and learn from you. Or NOT JUST KEEP YOUR TRAP SHUT! Mad

Yes you chee bye kia... LEARN FROM MEEEEEE!!!!!!!!!! Mr. Green

Firstly, we ppl are not arragont bastards. we have parents and family too.

haha.... ok ok i was wrong... most people in the service industry are not 'arragont' bastards... but you are not one of them Mr. Green

So your point is that ppl who work in the service industry are expected not to be treated like human beings???

ARBUTHEN!!!?? Mr. Green while this does not happen regularly... you must expect the worst...

I wonder what kind of job you do for living... something that ppl worship????

still in school Mr. Green

So to improve our service standards in singpore means service industry ppl should be treated like animals, and enjoy doing so because we are paid???

Not SHOULD be treated like animals... EXPECT to be treated like animals and learn to live with it... only then can you truly give good service in all situations, from the bottom of your heart, no matter what the customers says or does...

WTF??? IT"S PPL LIKE YOU WHO DISHEARTENS SERIVCE CREW! NO WONDER PPL DON'T WANT TO JOIN THIS INDUSTRY, BECAUSE IT'S A UNSPOKEN RULE THAT WE WILL BE ABUSED AND TREATED LIKE DIRT BECAUSE OF YOU THIS TYPE OF LAU LAN, SIA LAN, CHO BO LAN SICK PIGS LOR!!!

WTF??? ITS SERVICE CREW LIKE YOU WHO MAKE THE CUSTOMER IN SINGAPORE SO ANGRY AND UNCOMPROMISING!!!! NO WONDER CUSTOMERS TREAT YOU LIKE SHIT, ITS BECAUSE THEY'VE COME TO EXPECT THIS KIND OF HORRIBLE LAN JIAO SERVICE FROM YOU LOT!!!! IT IS AN UNSPOKEN RULE THAT YOU MAY BE TREATED LIKE DIRT, BUT YOU PEOPLE EXPECT THE CUSTOMERS TO BE ALL NICE AND FRIENDLY!!!! IN THIS WORLD, NOT EVERYONE IS NICE AND FRIENDLY OK!!! YOU BOH LAN, HUM JI SERVICE INDUSTRY COCKUPS!!!!

SO THINK AGAIN, you so good, so clever, you come work as server lor!

hahaha.... I am that much more good and clever than you... never got screamed at by any customer that I served Mr. Green

It's so sad to even know that loosers like you got the cheek to tell service industry ppl how to improve.

And its sad to even know that losers like you in the service industry don't know how to handle criticism and improve themselves, leading to worse service in Singapore. Laughing

Typhoon SG

By the way... I have no intention of becoming a 'server'.... maybe you should ask my brother... he deals with a lot of 'servers' at Pacific Internet Data Centre... Mr. Green

Typhoon SG

Oh yah... general observation... but notice how service given by Singaporean Malays is better than service given Singaporean Chinese? Its because we Chinese are arrogant people and our mindset is that a job in the service industry is very humiliating... therefore the 'servers' (haha I like using this word Mr. Green ) are not inspired to do their best and give crap service\

whereas the Malays are very optimistic people who see a job in the service industry as good as any other.

Explain that one.

subzero_baby SG

service is of no religion or race basis. It's a job ppl do for living. Be it part- time or full- time. Handling unreasonable customers are part of our daily lives and so wat?

then again, it's a mutual thing. if the service industry in sinapore is incapable of handling unreasonable ppl, then in the first place, why are these group of unreasonable ppl making life miserable for ppl?

in this industry for 7 yrs.... not once being yelled by customer, plenty of compliments, lots of regular customers. So KID, be grown up, learn to look at each individual industry and see that each group has their own Bad, or Very Bad apples. Even i go dine out, i also get very rude service and foul attitude. But being in the industry myself, i understand and don't make a big issue over it.

Did it ever occur to you MOST SINGAPOREANS CANNOT TAKE HARDSHIP???? that's why most of the construction sites employ BANGALAS, THAIS, to work? same for F&B, students work for part- time, before they can be trained, all resign to go back school, full- timers, just finish O's, A's... cannot tahan long hours, kenna yelled by customers... cannot tahan oil and heat, RESIGN.

It's also a society default that ppl cannot take hardships. There are still good service restaurants. Just because you are paying, doesn't mean demanding. We don't mind being yelled at, we don't mind clearing up vomit mess, choked toilet, half finished plates, stand for long hours going home with smell of oil and all kinds of funny stuff. We don't mind working on weekends without being double paid.... all these is our basic commitment.

When you want to pre- judge on this industry and it's ppl, take a good look at the ppl who serve you the next time.... I DOUBT YOU"LL EVEN CLEAR YOUR OWN TRAY at fastfood outlets or foodcourt.

PLS don't discrimate all because of 1, it's really very unfair to those who have put in their best to serve and not get a THANK YOU from guest. WE DON"T MIND, it's part of our job.

YOU WANT TO HELP US IMPROVE?? then next time you dine out, drop your 2cents worth to the manager...

PPL who are reading this thread will know that what you'd said is really shallow and you are obviously JUST A KID!!!!

I am not trying to claim credit that we ppl are something, just tat THERE ARE ALWAYS GOOD AND BAD!!! KEEP YOUR EYES OPEN!!! you only complain about the bad, have you ever compliment those good???

BE FAIR TO US lar

« Previous Page Next Page »