service is of no religion or race basis. It's a job ppl do for
living. Be it part- time or full- time. Handling unreasonable
customers are part of our daily lives and so wat?
this observation was not made by me, but by several people I've
talked to as well. The difference in general between service given
by Chinese and Malays is that Chinese are more cold towards you.
Its because they're hao lian, which proves my point that service in
Singapore is lousy because you lot are arrogant bastards.
then again, it's a mutual thing. if the service industry in
sinapore is incapable of handling unreasonable ppl, then in the
first place, why are these group of unreasonable ppl making life
miserable for ppl?
Service people have every right to be indignant when abused by a
customer... but the problem in Singapore is that the service
industry people are so arrogant, they let this affect their work,
giving sloppy service to others. This shows poor discipline, lack
of commiment to the job, a couldn't be bothered attitude, and
disgraces their establishment and country. In other countries, they
get abused by customers, but they put personal feelings aside. Not
like Com'on lar, don't be childish to agrue this kind of thing. We
all have bad experience at certain restaurant, BUT we MUST have
also met nice servers.Singaporeans, who wear their emotions on
their sleeve. If they don't like you they will show it on their
face.
Singapore customers treat you lot like that because you deserve it.
If service was better, there would be less need to be abusive and
the incidence of abusive customers will drop through good handling
by the staff. As it is, bad service staff still outnumber bad
customers, explain that one.
Singapore also lacks staff who are willing to go the extra mile. I
accept the fact that disgruntled service people give bad service.
But even when they are not having PMS, they won't even lift a
farking finger to help you. In Hong Kong (!) of all places, if you
walk into a shop which has sold out of the things you want, the
counter clerk will run to another shop in Kowloon to get you your
goods. You think this will happen in Singapore? It shows how far we
have slided.
Did it ever occur to you MOST SINGAPOREANS CANNOT TAKE
HARDSHIP????
Yes... thus the service in Singapore is crap.... 
in this industry for 7 yrs.... not once being yelled by customer,
plenty of compliments, lots of regular customers. So KID, be grown
up, learn to look at each individual industry and see that each
group has their own Bad, or Very Bad apples. Even i go dine out, i
also get very rude service and foul attitude. But being in the
industry myself, i understand and don't make a big issue over
it.
If thats so... Singapore has lots of bad bad apples... maybe we
should become an apple export hub
at's why most of the construction sites employ BANGALAS, THAIS,
to work? same for F&B, students work for part- time, before
they can be trained, all resign to go back school, full- timers,
just finish O's, A's... cannot tahan long hours, kenna yelled by
customers... cannot tahan oil and heat, RESIGN.
haha... if they cannot tahan oil and heat theuy should not have
joined in the first place. You people think every job is going to
be easy, sitting in airconditioned room.... its not like that
anywhere in Singapore ok...
It's also a society default that ppl cannot take hardships.
Yah... its society's fault.... its the customers fault... its
not the service industry's fault for not training their people
properly 
There are still good service restaurants. Just because you are
paying, doesn't mean demanding. We don't mind being yelled at, we
don't mind clearing up vomit mess, choked toilet, half finished
plates, stand for long hours going home with smell of oil and all
kinds of funny stuff. We don't mind working on weekends without
being double paid.... all these is our basic commitment.
CHOY!!!! Then why are you still posting?
When you want to pre- judge on this industry and it's ppl, take
a good look at the ppl who serve you the next time.... I DOUBT
YOU"LL EVEN CLEAR YOUR OWN TRAY at fastfood outlets or
foodcourt.
hahaha... just because you are in the service industry, doesn't
make you so holy ok.... and yes, I do clear my tray at fastfood
restraunts when I eat there by myself. I know and seen a lot of
people do too. Unlike you, we are actually nice to those poor ah
soh's clearing tables at Mcdonalds.
PLS don't discrimate all because of 1, it's really very unfair to
those who have put in their best to serve and not get a THANK YOU
from guest. WE DON"T MIND, it's part of our job.
FARK YOU LAH.... in Singapore, bad service is not the
exception... its the rule. You can't throw a rock without hitting
someone who gives bad (or even mediocre) service here. Whether or
not someone sees the need to thank you is their perogative... I do
it myself and encourage others who don't do it to thank the people
serving. But thats only if they're deserving, having done a good
job.
YOU WANT TO HELP US IMPROVE?? then next time you dine out, drop
your 2cents worth to the manager...
haha... never eaten in such a high class place with a manager
before.... but I know a guy, went to eat curry fishhead in
Serangoon.... when he told the manager that the fishhead was not
fresh, he got lousy service and hostile looks for the duration of
his meal...
PPL who are reading this thread will know that what you'd said
is really shallow and you are obviously JUST A KID!!!!
and I don't deny it. but at least the
sh1t which I say makes more sense than the sai you've been spewing
out...
I am not trying to claim credit that we ppl are something, just
tat THERE ARE ALWAYS GOOD AND BAD!!! KEEP YOUR EYES OPEN!!! you
only complain about the bad, have you ever compliment those
good???
my eyes are open .... 
and no, I don't see any
remarkable change in service quality... still as bad as ever.
In an Asian society.... we are vocal in our complaints... but if
there's been a good job done.... we won't say a thing... because
there's nothing to complain about!
silence means approval.
And when you see disproportionately more letters of complaint in
the ST than letters of praise, that doesn't mean we are
nitpicking... it means that service in Singapore truly and duly
sucks...
BE FAIR TO US lar
First, give us good service. Otherwise, go complain to NTUC lah
i also want you to know that; pls mind your language. YOU wanna
be foul, pls go to BAR, not hear. SPEAKERS CORNER is for ppl to
voice out comments, views. NOT being foul and discrimantion.
Mind my language? You're not setting too good an example
either... lau lan, sia lan, cho bo lan... my my... you sure have a
fetish with cocks....
I also want you to know that Service industry always have
manpower problem, regardless in which type of level, from fast-
food to high end dining. Reason, Long hours, hard work, weekend
burn, holidays burn, NO LIFE!
The young groups who joined, barely have enough time for training,
they are put on field, older groups, say mids from 20- 30s, feel
embarrassed.. SIA SWAY, they said, to serve. 30- 40s, Need more
money for kids in school, F&B pay too low, 50s- 60s... long
hours standing, too tiring, cannot take weight.. we employ them we
also worry for their safety. Wet and slippery floors....
You should know what you are getting into, instead of blaming
the customers.
is it because this trade embarrass you??? because you cannot
take hard ship or because you know it's not easy being one? OR is
it because you'd been so mean to servers, you're afraid that one
day you become a server, things happen to you?
no.. its because being a 'server' means getting kept in a server
rack with ethernet cables plugged in my backside....
Com'on lar, don't be childish to agrue this kind of thing. We
all have bad experience at certain restaurant, BUT we MUST have
also met nice servers.
I don't really know... the 'servers i met can't really talk
back.... being made of plastic and metal and inanimate
materials.... therefore I don't know if they are nice or not...
If you are so keen to PROMOTE GOOD SERVICE, then why not open a
new thread to nominate bad restaurants with bad service, so in case
they come into the forum, they get to see and they can do
something?
couldn't be botehred... some of us actually have a life you
know. The problem is too big to solve. If I need to promote good
service, I'll complain to CASE
Also thanks to you, I showed what you wrote to my service crew,
infact, i'd emailed to all the outlets and everyone who i know that
is in this industry. There are some of us who cry foul... NOT FAIR!
but there are some who also admit not giving their best. SO???
learn lor... Neutral
If that helps them to improve their bloody service.... I have no
objections.... good for them.... you can email my toilet paper to
them too, if you think that will improve their service
I dare to you walk out a restaurant if their service is really
that bad... walk out and don't pay service charge. see what
happens....
There won't happen... because in Singapore, once you threaten
not to pay, the servile balless staff will start fawning over
you... they don't even have the spine to call the police
