i don't travel much, thus i can't really compare the service
standards in the neighbouring countries.
I do agree very much on the high turnover rate for employment in
Singapore's service industry. Nasty, Ugly Singaporeans ain't as
much as most of us think. There is still a certain group but
considered much better compared to the past. The thing about
employing Malaysians to work in F&B is also quite a headache.
As understood, they learn Malay as mother tounge, so their english
command is quite low. but most malaysians are willing to work the
hours and do all the hardwork. their stamina can be really amazing
compared to locals. I have to admit that most locals can't take
hardship especially the younger generations. Mostly they feel that
they deserve better rather to work the long hours and have to
humble themselves to serve others.
There are still ppl who take pride in their job but it's getting
lesser. Honestly, i felt very insulted and dishearten when
"Typhoon" posted the thread about his/ her views. Most of my co-
workers felt angry too. But it takes everyone to understand that in
every industry, no sector is perfect. Just that F&B, compared
to other trades is underpaid, over worked. Even when goverment
tries to encourage ppl to try F&B when retrenchment, ppl are
really reluctant. Those who did try, couldn't adapt well from a 9-5
switch to long hours, weekend burn. Can't blame them. Those who are
in the industry, struggling to do their job, ain't appreciated that
much. Good one didn't get compliment, Bad ones hit the news....
OUCH!