Service 67 is essential to ensure service quality as it is the
only bus within the Changi Road, Tampines Area, and partially Jalan
Besar Serangoon area which does not belong to SBSTransit.
Without 67, SBSTransit will be operating as monopolies within
the area. As private profit-oriented company, other than meeting
the requirements mandated by LTA and PTC to avoid greater fines,
SBSTransit has no incentive or liability to improve level of
service. Thus, it will be natural for SBSTransit to cut back on
services to maxmise profit, so as to be accountable to
shareholders.
This is evident in the persistent overcrowding of buses such as
190, 960 and etc along the Bukit Panjang corridor for SMRT
services, despite BSEP such as 972. As there are no buses by
SBSTransit serving as alternatives for commuters, SMRT operate as
monopolies, and it is natural for them to cut back services.
Similarly, SBSTransit operating as monopolies within the
Sengkang and Hougang region, and the Loyang / Cargo Complex area
has resulted in SBSTransit operating at profit-maximisation level
of service for 9, 19, 89, and to introduce 89e. Due to poor level
of service in terms of long frequency and overcrowding, commuters
have no confidence in buses, and this has resulted in long jams
along Tampines Avenue 7, and Loyang Avenue.
Your evidence does not stand.
The jams is not created by inefficient bus services. In fact,
the delays and hence the overcrowding is caused by the jam itself.
The jam is a result of a single traffic junction controlling the
busiest avenues of two of the east's busiest towns, and one of the
island's most used expressway. If you notice carefully 89e at PM
peak comes at pinpoint accuracy with space to sit, all the way
until it reaches the junction. That's why if you observe from
Sengkang onwards the buses are always late.