Don’t EVER lose your parking Ticket while at City
Square JB as you are treated as a criminal….
We have a very nasty experience at City Square on
19 July 2008. Just wish to share with you guys of what we have
experience. Just remember don’t EVER EVER lose your parking ticket
when you park there!
This is our first time parking at JB City Square.
After our meals and shopping, while trying to make payment for the
parking, we realized that we have lost out parking ticket. A fine
is inevitable and we accept this as this is our penalty.
We went to the car park management office in B1,
beside Secret Recipe to pay the RM 25 fine. To our surprise, they
demand a photocopy of our passport which of course we refused. Why
should they make a photo copy of our passport over a lost ticket?
Is this some sort of a criminal crime?
I questioned them why a photocopy of the passport
and they give me different reasons after asking them for the reason
several time. Reasons being management required them to do so;
police required them to do so; it’s the standard
procedure!
Of course we refused to give because we don’t
feel safe giving them our passport over a lost parking ticket.
Moreover, we think that they don’t have a right to get a photocopy
of our passport; neither do we think this is necessary.
So we demand to speak to management but they
refused to let us do so, citing that it’s a police procedure! So I
challenged them to ask the police down to tell me if this is really
a required procedure by the police. They just kept quiet and ignore
us. And the car park supervisor said to us rudely that they won’t
release us out of the car park if we refuse to provide our
passport. Given no choice and after
some argument, we are forced to relent.
The next most absurd thing is that after we fill
up the form give them our passport to photocopy, they sent a guard
to follow us all the way to our car. We were wondering why, we
thought that he is going to escort us out. To our amazing shock, he
is actually armed with a digital camera to TAKE A PHOTOGRAPH of our
car plate! By then I really lost my cool and start shouting at him
that WE HAVE ALREADY given out passport photocopy why does he still
want to take a photo of our car plate. Of course I refuse to let
him take. Stupid reasons follows: they are just following
management procedure and they can’t let us go without a photograph
taken. And the photograph is taken to prove that the car plate
number written on the form is actually the same as the car that we
are driving! After 10 minutes of reiteration, we gave up as we only
have 15 minute grace time to exit the car park. And by then all we want is to leave this horrible
place. We will never return to this horrible place
again.
Till now we still don’t understand what their
rationales behind their actions are. Till now we are still
wondering do they have a right to take a photocopy of our
passport?
I am posting this to warn you guys if you don’t
wish to gone through what we have gone through, PLEASE be careful
with your parking ticket!
