ACS, there is a very simple reason why they/you went thru' the
trouble, and they probably experienced it before already.
say a car thief managed to break into the car and starts it
(without much of a fuss), the only way that they can drive out your
car is to declare the ticket lost. the 25RM is nothing to the thief
if he were to drive away your car.
hence, the need to get further proof of documentation, etc. so
they are protected in case of being accused to being lax. the thief
will also not be able to leave the premise with the car if they
cannot furnish these details.
you should be glad that they are asking you that level of
identification so that no one can drive away your car easy. their
procedure may not have been most efficient, and if you don't speak
malay well, there could be some misunderstanding. nor you may
not like their work attitude. regardless, you get to drive out
safe. you could have gone to where you park the car and find
another car parked there.
first of all, your fault. why can't you keep your parking ticket
properly. you fault others for your complacency and
carelessness.
secondly, i will park at city square more often, because now i
know they are pretty stringent over loss ticket.
you sent out the wrong message. just don't lose your ticket
again.
edit: i noticed [email protected] already told you the
reason for it already. my bad i did not follow the
thread well.