But then again the cost of operating a bendy (without full
capacity) is always higher than a rigid (to max capacity). The
problem with sv 980 is that the high loading is only one direction
at different times of the days.
Besides thinking of only the high loading at that certain area,
SMRT also has to justify the cost for operating bendies on low
loads, which meant almost practically empty buses at times.
Furthermore, from my experience, service 980 loads on weekdays off
peak are normally concentrated from Thomson Plaza to Novena Square.
Compared to other services which have extremely high passenger
volumes in both direction, service 980 (although I wished for)
doesn't warrant bendies. However, I do agree that having split
shift bendies would help the peak period loadings.