is this true???
need someone to verify
i received this from a forwarded
email..
For info pls.
Out of curiosity, I called the Translink enquiry line 1800-225-5663
it seems the undermentioned fact is absolutely true. They charge
one fullfare + 63cents for second deduction if flashed at the front
entrance door, but willing to refund if complaint is lodged at the
above tele' number within 5 working days, regretably who is so free
to go through the process, so it's better to avoid such a catch.
Maybe we should let more people be aware of the above misleading
above transaction...............
Helpful tips for those use EZ Link card.
To those who always use ez card. Like to bring to your attention on
local bus service provider.
Normally, when you board the bus, you flash your ezlink card and
move in and when you get down the bus, you flash your card again at
the exit door (located at the middle of the bus). We all know that
if we forget to flash the card, full fare will be deducted from the
card.
Below is something not known to public:-
But if you alight from the front door (the entrance) and you flash
your card while exiting without informing the bus driver, the card
will capture another entrance fare instead of exit fare thus
meaning that two full fares will be deducted from the card as no
exit was being captured for the two entrances.
For example, you board a crowded bus at Pasir Ris (where it
terminates at Jurong East) and decided to get down ten stops later.
If you flash your card at the front door without informing the
bus-driver, a second entrance fare will be captured instead of exit
fare thus you are paying for two full fares ( 2 X $ 1.90! = $ 3.8 0
) instead of one fare (approximately $0.83).
This is a useful info. Here's the solution:-
Go to the "big" machine (ie machine for U to top up the card)
located at the MRT stations.
1) Insert your EZ link card
2) Press the function key "Check card"
3) Press "more"
The above function will show U the last 20 transactions.
Information onthe fare deducted, bus no, boarding time and the
boarding and alighting point will be reflected on the screen.
Hope the above information is useful to U.
Last but not least, call the hotline line: 1800 767 4333 when the
incorrect fares are deducted.
