This is a true story which happened to my friend.
He resigned from his ex company. According to his ex company's
HR policy, staffs who resigned will get their last month salary by
cheque within 1 week from his last day of work.
After waiting for 2 weeks and calling the HR department many
times to check, they keep on saying that they are in the process of
preparing the cheque.
So after 2 weeks, he went to MOM to make a complain.
He went down to MOM and they told him he need to make a
appointment, cannot just walk in. So they booked a appointment for
him 4 working days later as they say that all slots are fully
booked.
So when the day of the appointment reached he went down to
MOM.
He told the MOM staff everything and gave the HR director
contact number. The MOM staff called the HR director but she was
not in. The HR Assistant answered the call and say that they will
prepare the cheque for him within 1 week.
He gave the HR director email address to the MOM officer so that
she can email the HR director to chase for his salary but the MOM
officer say that this is a call centre and they got no email.
He ask the MOM Officer what if after 1 week the company still
never pay him salary. She ask him to call MOM to book another
appointment again and that she will record in the system what
happen today so that if next time he comes down again and he meet
another officer, the officer will be able to follow up on this
case. She also say that the next time he can pay $3 to lodge a case
with MOM labour court if the company still never pay
This shows how useless MOM is.
First, you have to wait for 4 working days just to book an
appointment to go down to make a complain.
Than, the MOM officers don't even have email account. They got a
system for them to record down what happen but got no email
account. Is the government so stingy until don't even want to give
their staffs a email account?
Than, go to labour court also must pay $3. Singaporeans pay
taxes to the government and now when they are in trouble the
government don't even want to protect them and charge them if they
want to help them.