I already send a strong complain email to their
management.
I am not so angry with the staff - but with the manager who still
refuse to accept the mistake is theirs and push the blame to the
customers !!!
How can you entrust a businesd to a person who will for $12,
willing to push the blame to customer - down to the extent to
accuse them of thieves and threaten them.
At least ChiBet ask for
$9000 to screw people !!! LOL that guy screw people over $12
totally no class !!!
they wun care. They'll just send u a standard apology email and
maybe some vouchers. This is how customer service everywhere
generally works.
Unless u forward the email to Today, Newpaper, etc, and
especially when the journalist have nothing to write and happen to
chance upon ur complain and wants to "make it big" by doing an
article about the dropping standards of service in sg.