I think wherever u go, whoever u buy from, good service or empty
promises, it can happen anywhere. They are all human, whichever car
showroom has more ppl, their service and standards drop, like
Kopitiam.
When u buy a car, dont just happily look at the car, shape, color,
size, comfort, price, accessories...etc. Check their after sales
service, ask wat they will do when car broke down, emergencies, wat
sort of services they provide, make them pen it down and get the
company to stamp it. All salesman will lick ur boots and promise u
anything (verbally) when they need quota and u r buying a car. When
u call them 4 problem, everything change. If the company make a
promise in black and white and dont deliver, 1st - make lots of
noise there, make sure u do it during peak hours and 'compliment'
their service and attitude, 2nd - go to CASE and produce all the
documents and 3rdly - give them a laywer letter.
When u buy a car, create as much problem and situation for them to
solve it and get them to promise in writing. Be it PI or not, they
all are the same and sucks. Singapore's service standards is very
bad and competitive, many has no bussiness principle and only
interested in closing sales. The sales person are also trained
wrongly because their manager only wana see figures. Everywhere is
the same, u jus need to make them 'suck' up to u and promise to
deliver.
Lastly, dont buy from Pinnacles. They are most cunning, customers
and competitors will also wana 'eat'.
