TehJarVu SG my sister's computer kenna virus. 1 file healed but 3 files not healed. means AVG can only detect but cannot heal the files? what to do now?
StarPuppy SG try going to safe mode to clean those virus again sometimes the virus attaches themself with programs that are currently running
LancerVII SG wad is the name of the virus, and wad file did the virus infected? try booting into safe mode and scan again.. if still can’t heal, and if the file is not a important system file, jus delete..
LancerVII SG AVG antivirus have a function which acts like a quarantine area, it is called virus vault..
StarPuppy SG when booting up your pc..press f8 usually i dun delete those files...they might create another virus
TehJarVu SG the names are:- BlackBox.class VerifierBug.class Beyond.class Count.jar-3ed9ba22-4d85 dunno wat files the virus infected, in the C drive i think.
alexkusu SG alternatively, set avg to run on reboot..cos sum items maybe runnin in the memory so cant be deletd u dun understand wat im sayin huh?
LancerVII SG actually if yur com is jus infected with viruses, not worth it to call a IT technician down...
casino_king SG download the free Microsoft Malicious software update. Then scan and delete those files that are still infected.
LancerVII SG if after booting into safe mode still cannot heal, den delete lor.. but first make sure it is not a important system file..