Originally posted by spinsugar:
I suppose you didn't read carefully, but it's already been
mentioned that Carrefour terms & conditions fully covers Dr
Lee's claims.. that means the doc has every right as a consumer to make use of
Carrefour's return policy.
[b]You don't seem to understand that customer service and consumer
rights apply to everyone. It doesn't matter if
you're a doctor, a cleaner, a student or whatever. I work in
the cust svc line, and that was NOT a small mistake. I can
guarantee you that this sort of thing WILL get you penalized or
even fired in ANY company with integrity. Especially because the
way the staff phrased that internal e-mail.
Don't discriminate.. see the word "Dr" only jump and jump..
it's not about the doctor, man. I suppose if this
happened to you, you'd be the sort to keep quiet, but you can't
expect everyone to be a carpet like you. This one just so happened
to be a doctor.. but if this were a less educated consumer, I doubt
you'd throw your mindless acid all over the place 
Grow up![/b]
Go and check after 10 days of usage then go and return a
notebook which is not faulty !!! that is not cover in anyone term
& contract ok !!!
if like that everyone no need to rent notebook or pc if they need
it a few days, just go to carrefour or shops , use it for 10 days
then claim he need dos OS , then take back money !!!
Grow a brain !!!
