Originally posted by Rock^Star:
Haha that reminds me. I bought a Samsung camera at Audio House
(Liang Court) on Sunday. I thought his service was pretty gd! He
answered all my qns with patience and i left the shop a happy
customer.
Then nightmare came, after 20 odd pictures, the camera hung several
times. And worse, when i took pictures at night, the images
were 99% hazy and distorted. So i went back too the store.
Another salesgirls standing next to him informed me that Samsung is
one of the worst brands. I was stunned, why didn't that chap tell
me earlier? 
Then he
asked me to return the SD card reader with the box. Problem is, i
had already thrown it away during the afternoon! So he asked me to
pay $12.
Look: not my fault camera spolit, made another inconvenient trip
down and asked to pay? I stood firm and insisted on non-payment. He
also stood firm, quoting the company's policy. I asked to see the
manager but the manager frowned. Then, finally he relented and even
gave it to me.
Well, i won't say the overall customer service is really gd now,
anyway, not my business. I have gotten what i want when i exchanged
for a Kodak camera. I will definitely think twice abt going back
there now.
dude, the fault doesnt lies with the camera lah.
PSI: 102 Last updated: 17 Oct 9.30 pm
