Originally posted by Kuali Baba:
VW King's worst nightmare is back, and it's called TRUTH.

In a customer satisfaction survey, 38,000 members of the
[b]German motoring organisation ADAC ranked Audi and VW
26th and 31st out of 33 marques, while Mitsubishi was placed 6th!

Let me also take the opportunity to remind all that VWs are also
made in Portugal, Spain, Mexico, Brazil, China and soon, Malaysia.
The VW Sharan props up the Top Gear/Experian reliabilty, enjoyment
and service ratings.
[/b]
Kuali, did you get the information from another forum which goes
like this?
Brand Image Ranking:
1. Mercedes-Benz
2. BMW
3. Audi
4. VW
5. Porsche
6. Volvo
7. Opel
8. Jaguar
9. Renault
10. Toyota
11. Ford
12. Alfa-Romeo
13. Peugeot
14. Mazda
15. Skoda
16. Smart
17. Saab
18. Citroën
19. Honda
20. Chrysler
21. Nissan
22. Mitsubishi
23. Fiat
24. Seat
25. Land Rover
26. Hyundai
27. Kia
28. Daewoo
29. Lancia
30. MG-Rover
31. Subaru
32. Daihatsu
33. Suzuki
Customer Satisfaction:
1. Toyota
2. Subaru
3. Honda
4. Mazda
5. Nissan
6. Mitsubishi
7. Suzuki
8. Porsche
9. Saab
10. Hyundai
11. BMW
12. Daihatsu
13. Volvo
14. Jaguar
15. Citroën
16. Kia
17. Skoda
18. Lancia
19. Daewoo
20. Peugeot
21. Ford
22. Seat
23. Renault
24. Alfa-Romeo
25. MG-Rover
26. Audi
27. Opel
28. Chrysler
29. Smart
30. Fiat
31. VW
32. Mercedes-Benz
33. Land Rover
Why didnt you highlight that Audi and VW are ranked 3 and 4th in
term of brand image, while Mitsubishi is rank 22nd? Doesnt brand
image tells you about the quality, the build and technology of the
cars?
I think customer satisfaction has got to do with things that are
not really related to the cars itself but rather things like value
for money, cost of running the car and customer service etc.?