Reasons for bad service standard in sg

Prophecy_Master SG

Reasons for bad service standard in sg.

Unappreciative of the server. As I am working I serve my customer with passion I try my best to make each customer feel welcomed and make their stay enjoyable . But all the effort I cant even get a thank u. those ppl simply take it as a must to give them gd service, they deserve it . So it greatly discourages severs to give gd service, since there will be no difference between gd and bad service because we are treated the same manner . This is a mindset very common in this industry. My point is to point out if u want gd services be appreciative , a simple thanks or smile means a lot to the servers. Cause it implies that our effort are being recognized, and it will worth all the work. Razz

P.S: dont flame me I am just pointing out something I felt. I had seen some of the worst ppl treating servers like their dogs. Evil or Very Mad And yet many ppl complain service standard in Singapore is dropping. It take 2 hands to clap 2 fingers to snap Wink get wad i mean ?

mrsmall SG

whenever as a customer i get the good service i really say thank you and smile and recommend to others.
if encounter the bad service, i totally ignored and next time don go there even i loss something

Prophecy_Master SG

if there are more ppl like u then the standard of service industry would most likely rise instead of fall Sad

ShutterBug SG

I ALWAYS, say thanks to a waiter/waitress. I even THANK the aunty who clears my table at hawker centers.

Now, if you, work as a waiter/waitress you should not let people with no sense of GRATITUDE bring down your professional spirit. Because, the next customer could be either me, or someone like me who appreciates Good Service, and really degrade an establishment if Bad Service was experienced.

Customers; there are black and white sheeps out there, unfortunately, the black ones are multiplying faster than the whites. Don't be bothered by customers' bad attitude, just play your role, one day you will be rewarded.

Mr Fugue SG

the last time I said ''thanks'', I still get lousy food. Laughing

dragg SG

i agree.

singaporeans want good service but when it is their turn to serve customer at work they put on their worst.

Aveme SG

another reason is that most employers hardly place any importance on good service,they are only interested in selling stuff.

As a result,employees sense this and is less likely to have motivation to give good service since even their own employers do not respect the importance of service and treat their service staff like they are promoters with an aim only to sell off their products.

MobyDog SG

Service employee's pay is like crap !

Many customer's attitude also like crap !

Manager433 SG

Try go to taipei or any major cities in Taiwan. Compare the service wif singapore.

Embarassed

FireIce SG

now alotta F&B outlets import service staff from philippines, vietnam, indonesia…....

boy in blues SG

s'poreans too rich liao.
service staff all ai mai attitude because see no up their own pay and buay gian

Ito_^ SG

i say thank you oso kana black face. Crying or Very sad

sinicker SG

sometimes when i feel like shopping quietly alone... den someone will come and talk to me.. yak abt how good this thing is.. bla3.

when i feel like shopping and talking.. no one wants to talk.

Laughing

Apex-LW'21 SG

If you go to Hainan Kitchen in Genting, most waiters don't even understand anything that customers said to them. Worst than Singapore. Evil or Very Mad

Aveme SG

well i am not sure if this constitute bad service,but over passionate service staff are a major turn off too.

Eg staff that follow you step by step around once you step into the store,asking can i help you and then keep monitoring you,if they see you picking up anything,they will rush up and try to say nice stuff about the item you picked up or staff who rush customers into making a choice about which item to purchase.

Ito_^ SG

wait till u find the thing defective.. Twisted Evil from angels to devils.

Aveme SG

haha no chance for that to happen.Once such a thing happen to me,i would just say thanks,put down the item and leave the store,and almost unlikely to ever step into the store again.

elektra SG

totally 110% agree

Aveme SG

well reason why service staff pay is low is because the boss do not respect the service staff vocation,so sensing no respect from upper up,the service staff also would not give any respect to the job they are doing.

Prophecy_Master SG

I have met a customer, when I was clearing his plate, he threw a ball of tissue on the plate. And the sauce was on my shirt and apron. He didnt even say sry or wad. And he did it in front of his frds like so proud that he was so rude to me . He smile at me and that smile of his really make me feel like throwing the plates on his face follow by a suplex and a choke slam . This is just one out of the many. But thank god I was able to hold my cool and walk off. Crying or Very sad

And one thing , have u ppl notice that the customers giving us trouble is mostly male ? Well for my case it is male guys with their g/f trying to be in charge.
Mad